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Terms of Service
Terms of Service
Last updated: July 31, 2025
Welcome to Heiliaopro. These Terms of Service ("Terms") govern your use of our website (the "Site"), products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
Acceptance of Terms
By creating an account, placing an order, or otherwise using our Services, you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy, which are incorporated herein by reference.
Eligibility
To use our Services, you must be at least 18 years of age or have the consent of a parent or legal guardian. By using our Services, you represent and warrant that you meet this eligibility requirement and that all information you provide is accurate and complete.
Account Registration
When creating an account, you agree to provide true, accurate, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at service@heiliaopro.com of any unauthorized use of your account.
Orders and Purchases
- Order Placement: When you place an order on our Site, you are making an offer to purchase the products specified in your order. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.
- Order Confirmation: An order is confirmed only when we send you an order confirmation email. This email will include details of your order, including the products, quantities, prices, and shipping information.
- Pricing and Payment: All prices displayed on our Site are in the specified currency and are subject to change without notice. You agree to pay the total amount specified in your order confirmation, including any applicable taxes and shipping fees. Payment must be made using one of our accepted payment methods as outlined in our Payment Policy.
- Product Availability: We strive to maintain accurate inventory information, but we cannot guarantee that all products listed on our Site will be available at the time of purchase. If a product you ordered is unavailable, we will notify you and either cancel the order and issue a refund or offer a substitute product of equal or greater value, subject to your approval.
Intellectual Property
All content on our Site, including but not limited to text, images, graphics, logos, trademarks, product designs, and software, is the property of Heiliaopro or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, display, or use any of this content for any commercial or non-commercial purpose without our prior written consent.
User Conduct
When using our Services, you agree not to:
- Violate any applicable laws, regulations, or these Terms.
- Engage in fraudulent, deceptive, or misleading practices.
- Upload or transmit viruses, malware, or other harmful content.
- Interfere with or disrupt the operation of our Site or Services.
- Attempt to gain unauthorized access to our systems or user accounts.
- Harass, abuse, or harm other users or our staff.
Limitation of Liability
To the maximum extent permitted by law, Heiliaopro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our Services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or in connection with these Terms or our Services shall not exceed the amount paid by you for the products or services giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Heiliaopro, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our Services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.
Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our Site, with the "Last updated" date revised accordingly. Your continued use of our Services after the posting of the updated Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
Termination
We may terminate or suspend your access to our Services at any time, without prior notice, for any reason, including but not limited to your violation of these Terms. Upon termination, your right to use our Services will immediately cease, and we may delete any information associated with your account.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved through negotiation; if negotiation fails, the dispute shall be submitted to the competent court in Shenzhen, China for litigation.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
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